... Students state what they expect to gain from the course 学员期望 Customer Service Excellence 优质顾客服务 DefineHospitality &Service 定义酒店服务业和服务 ...
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什么是优质顾客服务？
课程中优质顾客服务标准四大重点框架的讲解非常深入有意思。
Customer Service Quality Standard, Managing People & Performance are the most valuable to me.
“点滴滋养”开发了优质顾客服务的四部分，可以编入我们的四级证书管理课程的前沿课程。“斯卓普林说。”
"' Give them the Pickle 'explores the four components of good customer service and can be incorporated in our Certificate iv Frontline management course," says Striplin.
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