通过传递优异的顾客价值并使顾客满意，来建立并维护可赢利性顾客关系的全过程。
Customer relationship Management The overall process of building and maintaining profitable customer relationships by delivering superior customer value and satisfaction.
我国品牌竞争力的提升需要转变战略思维，以创造优异的顾客价值获取品牌竞争优势。
To improve our brand competitiveness, we need to transform our strategic thinking and obtain brand competitiveness advantage by creating superior value for customer.
我国品牌竞争力的提升需要转变战略思维，以创造优异的顾客价值获取品牌竞争优势。
To improve our brand competitiveness, we need to transform our strategic thinking and obtain brand competitiveness advantage by creating supe...
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