亲情服务是21世纪,西方发达国家广泛采用的新型服务理念,重点应用于医疗行业。是以创造和谐的医患关系,为患者提供家庭般就医环境和亲切感受的服务方式。
目的“亲情岛”提供“一站式”亲情服务,提高门诊综合服务质量,提高病人满意度。
Objective to provide "one-station" friendly service through "friendly island", and to improve the quality of nursing service and patients' satisfaction.
结论为病人提供方便、快捷的亲情服务,提升了门诊病人的满意度,收到了良好的社会效益和经济效益。
Conclusion it improved patients' satisfaction to provide patients with convenient, direct, and friendly service, which achieved favorable social and economic benefits.
我们会用优良的、贴切的服务,让顾客感受到亲情般的温暖,始终视顾客的安全如己如亲。
We will use a good, appropriate service, so that customers feel the warmth of family, always depending on the safety of customers such as yourself.
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