在小公司应用六西格玛,可以减少失误及浪费,揭露隐性成本,使过程合理化,提高产品的总体质量和服务,增加客户满意度。
Six Sigma for Small Business can reduce mistakes and waste, uncover hidden costs, streamline processes, improve overall quality of products and services, and increase customer satisfaction.
产品负责人决定功能、发布时间,从使客户满意度最高和获得最高ROI的角度出发安排预算。
The Product Owner decides on the functionality, the release date and the budget to maximize customer satisfaction and ROI.
有效的可服务性有助于尽早解决客户报告的问题,这可以提高客户满意度并改进产品支持。
Effective serviceability AIDS in the early resolution of customer-reported problems, which then can result in higher customer satisfaction and improved product support.
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