齐森尔教授建议经营者为所有客户设立统一的服务底线，然后观察客户们的反应。
Zeithaml suggests setting a service base line that you provide to every customer, then waiting to see how customers react.
在两人以往的接触中，萨科齐还曾暗示曼德尔森应该到爱丽舍宫来看看他。
In their past encounters, Sarkozy has also intimated that Mandelson should come and see him in the Elysee Palace.
随后，在新婚妻子卡拉·布吕尼的陪伴下，萨科齐同英国首相格登•布朗在阿森纳足球俱乐部训练基地的酋长球场举行首脑会谈。
Mr Sarkozy, who was accompanied by his new wife, Carla, later held summit talks with Britain's prime minister, Gordon Brown, at the Emirates Stadium, home of Arsenal football club.
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