Thomas Scheff, a University of California sociologist, has said that shame inhibits the expression of all emotions—with the occasional exception of anger.

加州大学的社会学家托马斯·雪芙曾说过，羞耻感会抑制个人表达各种情绪——愤怒这种情绪是少有的例外。

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Scheff says those comments were ruining her business, driving away more than half of her customers.

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"She had just slandered me up one side and down the other side of the Internet, " Scheff says.

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"We have a lot of bogus claims, " says Richard Scheff, a former federal prosecutor hired to oversee the process.

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