任何来自客户有关赞赏本公司员工的信件，都应缴给该员工的主管然后转送人力资源部存入个人数据文件中。
Any letters of commendation from customers concerning employees should be forwarded to the supervisor and then to the HR Department for inclusion in the employee's file.
标准：预订部主管负责客史数据的管理，并去掉重复的和无用的档案。
Standards : Reservation shift leader will be responsible to keep guest profile database clean and eradicate any duplicated profiles.
标准：预订部主管负责客史数据的管理，并去掉重复的和无用的档案。
Standards : Reservation shift leader will be responsible to keep guest profile database clean and eradicate any duplicated profiles.
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