该模式分析了多渠道整合过程,并介绍了多渠道客户体验管理和多渠道冲突管理策略。
The model analysis the process of multi-channel integration, and introduces multi-channel customer experience management and multi-channel conflicts management.
就像将大象(客户体验管理实施方案)进行透视,并且将其打破成不同大小的块状。真的很喜欢这样的练习就像在现实中学习。
It put the big elephant (implementing a CEM program) into perspective and broke it down into bite sized chunks. Really liked the exercises as they made the learning a reality.
例如,我们不断地去学习关于顾客关系和顾客—管理人员之间的关系——特别是如何创造一个完美的客户体验。
For example, we continue to learn about customer relationships and customer-management processes-especially about how to create the perfect customer experience.
系统管理员已经了解了环境的后端;该工具可以让他们了解客户端体验。
System administrators already know the back end of the environment; this tool gives them insight into the client experience.
注重提供最佳客户体验,精髓是从零件制造到集成工厂到客户的供应链管理系统。
Dell has focused on providing the best customer experience. Its essence is supply chain management system ranging from parts manufacturing , integrated plant to customers.
我们拥有的资深设计师、创意策划人员、专业项目管理人员,配合机械化的制作工厂为每一位客户提供独一无二的品牌体验。
Our team constitutes of senior designer, creative planner, professional project manager, who cooperate with production house seamlessly to offer every client with exclusive brand experience.
负责维护和管理客户关系,确保客户与银行保持持续且良好的服务体验。
To maintain and manage good relationships with customers and to ensure customers have a consistent and superior banking experience.
在我的领导训练中,不仅谈到变化,更让我的管理阶层客户透过一些模拟交互式活动实际有机会体验改变。
In my leadership training work, I not only talk about change, but my executive clients actually have an opportunity to experience change in the moment through several simulated interactive activities.
在我的领导训练中,不仅谈到变化,更让我的管理阶层客户透过一些模拟交互式活动实际有机会体验改变。
In my leadership training work, I not only talk about change, but my executive clients actually have an opportunity to experience change in the moment through several simulated interactive activities.
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