提出问题并搜集信息，设法了解潜在顾客的状况和所面临的挑战。

Ask questions and gather information. Get to understand the prospect's situation and challenges.

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例如，不了解由于顾客离去而带来的潜在销售损失等。

For example, did not understand the customers away and brought potential sales loss.

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例如，不了解由于顾客离去而带来的潜在销售损失等。

For example, did not understand the customers away and brought potential sales loss.

youdao