We're selling everyday to hundreds of thousands of customers, and so it is an execution kind of business.
我们每天把产品,卖给成千上万的客户,所以也是重视执行的企业。
What kind of customers do you have at your restaurant?
你的餐馆里一般都来什么样的客人?
The risk for that is you basically start to compete with every single one of your customers.
这样做的风险是,原来的客户都成了竞争对手。
It's like you want passion for technology but you need passion for customers, and you got to get kind of the Yin and Yang.
就像你想要对技术的热情,但是却需要对消费者的热情,这又有点像阴阳之间的抉择。
Some of you might have seen, we had been setting up a number of ways for us to reach out to our customers.
有人可能已经注意到了,我们开通了很多渠道,来与客户接触。
They made him take out of the suitcase 'cause "I am the customers' official.
要他拿出行李箱,因为他们是安检人员。
In other words, the banks were like customers of the Bank of England; they had to keep deposits there and the Bank of England watched them to make sure that they were behaving responsibly and had authority over them because it had market power.
换句话说,其他银行在英国就像是英国银行的客户;,其他银行不得不把钱存放在英国银行那,英国银行业负责监管着,其他银行的商业行为,也指挥着其他银行,因为英国银行有着控制市场的力量。
So in a sense the fact that there's a more critical screen, there's more of a careful thought process, the fact that customers are pickier with their money today, all of that really is a chance to make people better.
所以实际上,如果环境更为挑剔,人们的构思过程就会更为严谨细致,现在的消费者花每一分钱都精打细算,这其中产生的是让人们生活的更好的商机。
They pay you money, we had a lot of very famous, very prominent customers, but all of a sudden, we started to compete with every one of them. It's quite risky.
他们付你钱,那时我们有许多有名的,重量级的客户,但突然间,客户变成了对手,这么做风险很大。
The first phase required them to identify a customer that was not well-served by Merril Lynch, or perhaps a new customer and to profile those customers in terms of their risk and investment profits.
第一个是要求他们找到,未受到美林良好服务的顾客,或者是一个新顾客,并且根据风险和,投资利润对顾客分组。
So for all of our customers who speak Spanish around the world, we now have a community forum where our customers can comment, our people inside the company can present ideas and new things that we're doing.
所以对于我们全世界,说西班牙语的客户来说,我们有了一个社区论坛,提供了评论的平台,公司内部人员也可以,交流新的想法。
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