"Oh my goodness, you should see how people look when they walk in and see cupcakes.

VOA: special.2010.04.12

She has read the book four times. "I think if anything, this story talks about humanity and the universality of humans and how there's goodness in people and you just have to get to know one another."

VOA: special.2010.07.08

"It was completely flattened. I just had this huge sense of, 'oh,thank goodness we can now start to move forward'."

VOA: standard.2009.03.21