Based on the present situation analysis of library service quality evaluation model, we found these models are all without considering the technical quality.
对图书馆服务质量评价模型的现状分析发现，现有的评价模型几乎没有考虑技术质量部分。
The service quality is the core standard of library evaluation and users satisfaction is the ultimate objective of library service.
服务质量是图书馆评价的核心标准，让用户满意是图书馆服务的终极目标。
The illustrational results show that we can realize a fast and accurate evaluation for college library service quality by this method.
实例表明，该方法能够实现对高校图书馆服务质量的快速、准确的评价。
Service quality evaluation is the core of library information service measuring.
图书馆信息服务评价的核心是图书馆信息服务质量评价。
Evaluation of library information service quality should according to the sense of users and their expectations, so that it can show the service quality of libraries.
图书馆信息服务质量评价要依据用户的知觉和用户对服务的期望，才能准确衡量服务提供者的表现。
Public library; Readers' service; Quality evaluation; Performance evaluation;
公共图书馆；读者服务；质量评价；绩效评价；
Public library; Readers' service; Quality evaluation; Performance evaluation;
公共图书馆；读者服务；质量评价；绩效评价；
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