Assist the Guest Service Manager to monitor all aspects of daily operation.
协助宾客服务经理监管前台日常工作。
Ensures that the Guest Service Manager is kept aware and up to date of operational issues.
汇报最新的工作进展,确保宾客关系经理对部门营运状况的了解。
If a security officer is not available the hotel operator should contact the Guest Service Manager.
如果安保人员不在,总机员工应联系大堂经理。
The Airport Representative will then call the hotel and advice Guest Service Manager of the taxi No.
机场代表将打电话给酒店,告知宾客服务经理该出租车车牌号码。
Work closely with the Guest Service Manager to ensure daily operations in Front Office are run smoothly.
与宾客服务经理紧密合作以确保前厅部的运作流畅。
Reconciles room status report of Housekeeping with that of Front Office, advises guest service manager of any discrepancy.
将客房部的房态报告与前厅部的比较,一旦有任何差异通知宾客服务经理。
Except a fire emergency, security guard who is patrolling can enter in guest room only with guest Service Manager house keeper.
除遇发生火警等紧急情况外,执行巡查任务的保安员必须在大堂副理或服务员的陪同下,方可进入客房。
Guest Service Manager go to the computer room and check display on UPS system. It will tell you how much time the backup system is good for.
大堂经理前往电脑房检查ups系统的显示屏。将会提示你备份资料的时间可以维持多久。
In case the guest birthday is on the same day as the departure day, the Guest Service Manager will prepare a gift and card signed by the ADOR.
如果客人生日与其离店时间相同,大堂经理将准备由房务总监签发的礼物和卡片。
Once an accident occurs, the Security Manager or in his absence the Security Assistant Manager is informed immediately as well as the Guest Service Manager.
一旦紧急事件发生,保安部经理(其不在时为保安经理助理)和大堂经理应该被通知到。
Handles complaints promptly and efficiently, taking the necessary action, and informing the Duty Manager or Guest Service Manager for follow up, where appropriate.
采取必要行动,及时有效的处理顾客的不满,适当的时候告知值班经理或宾客关系经理。
Handles complaints promptly and efficiently, taking the necessary action, and informing the Guest Relations Manager or Guest Service Manager for follow up, where appropriate.
采取必要行动,及时有效的处理顾客的不满,适当的时候告知值班经理或宾客关系经理。
The Guest Service Manager will be immediately notified of a robbery or attempted robbery within the Hotel and will follow procedures accordingly as not to jeopardize staff or self.
大堂经理对酒店内发生抢劫和预谋抢劫的情况予以立即通报,并作相应跟踪,确保员工和个人的安危。
Reports directly to and communicates with the Front Office Manager on all pertinent matters affecting guest service and hotel operations.
直接向前厅部经理汇报并就所有与宾客服务及酒店运作相关的问题进行沟通。
Honour all reasonable work-related requests made by a manager or supervisor, which may be outside your normal job activities, to achieve complete guest satisfaction and service throughout the Hotel.
更好的满足客人的需求,服务于整个宾馆,要执行完成经理和管理者提出的与工作相关的合理的要求,即使这些要求有可能超出你日常的。工作范围。
Inform Chief Concierge and Service Manager, ask them to take care of this guest.
通知礼宾部经理和服务经理,使酒店对这位客人能够特殊关照。
Reports directly to and communicates with the Front Office Manager onall pertinent matters affecting guest service and hotel operations.
在有关影响到对客人的服务及酒店运作的事件上,都上报前厅部经理并与之保持交流。
The Duty Manager monitors the hotel front-of-house operations, ensuring guest satisfaction while providing friendly and professional service.
值班经理监督酒店对客营运,确保向宾客提供友好及专业的服务。
Lobby manager manager: Good Foreign guest: What service will be provided?
大堂经理:好的外宾:你们提供什么服务?
Reports directly to and communicates with the Front Office Manager on all pertinent matters affecting guest service and hotel operations.
在高峰期向前厅部工作人员和其它所有部门提供支持和协助。
Trusted implicitly by her supervisor and manager, she always does her utmost to maintain the service standards and quality of laundry service and achieves good results to satisfy every guest.
对于客衣,她无论是在洗涤以前的检查还是熨烫后质量的把关,尽力做到自己的服务让客人满意。
Trusted implicitly by her supervisor and manager, she always does her utmost to maintain the service standards and quality of laundry service and achieves good results to satisfy every guest.
对于客衣,她无论是在洗涤以前的检查还是熨烫后质量的把关,尽力做到自己的服务让客人满意。
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