The cat has upset a glass of milk.
那只猫弄翻了一杯牛奶。
I inadvertently upset a glass of milk.
我一时失慎，把一杯牛奶碰洒了。
He upset a glass of wine over the table.
他把一杯酒打翻在桌上。
Let's say I am at a dinner and inadvertently upset a glass of thick, sticky chocolate milk that spills over the table cloth, on a lady's skirt, down onto the carpet.
假设我在席间不小心打翻了一杯浓稠的巧克力牛奶，泼到了桌布上，流到了一个女士的裙子上，滴到了地毯上。
The bullet-proof glass technique talked about in the video illustrates a fundamental tactic when faced with angry and dissatisfied customers: Don't get upset yourself. Remain Professional.
录像里边提到的防弹玻璃技巧形象地描述了当面对气愤以及不满的客户时那最基本策略：切忌你自己也跟着不高兴。保持你的专业风范。
The bullet-proof glass technique talked about in the video illustrates a fundamental tactic when faced with angry and dissatisfied customers: Don't get upset yourself. Remain Professional.
录像里边提到的防弹玻璃技巧形象地描述了当面对气愤以及不满的客户时那最基本策略：切忌你自己也跟着不高兴。保持你的专业风范。
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