Psychologist Jack Canfield has a good suggestion. Say to the complainer, "Suppose I were to say, 'Joe, you have green hair."
坎菲尔德有一个很好的建议，即对抱怨者说，“如果我对你说，‘乔，你长了绿头发。”’
If nothing else, showing that you've tried to solve the problem yourself before you take it farther makes it dear that you're not just a complainer.
如果没有其他的事情，在你进一步解决问题之前，表现出你已经尝试过自己解决问题，这会让人觉得你不是一个爱抱怨的人。
If nothing else showing that you've tried to solve the problem yourself before you take it further, make it clear that you're not just a complainer.
在你采取进一步措施之前，先表现出你已经尝试过自己解决问题，向人表明你不是一个只会抱怨的人。
How can one stop being a chronic complainer according to the author?
作者认为一个人怎样做才能戒掉习惯性抱怨？
Because the original complainer had posted full details of his experience, the company was able to contact the customer and rectify the situation.
因为这名用户将他所有的体验详细发布在网站上，企业可以直接和他取得联系并进行改进。
It is a general popular error to suppose the loudest complainer for the public to be the most anxious for its welfare.
以为为公众大声疾呼者就是最急于为公众谋福利的人，其实是一个极其普遍的错误。
If nothing else, showing that you've tried to solve the problem yourself, before you take it further, makes it clear that you're not just a complainer and can boost your credibility.
起码这能显示你有努力靠自己来解决这个问题，首先你要证明自己并不是只会抱怨；这样能增加你的可信度。
The customer that just walked in. is known to be a complainer, so watch out!
刚刚走进来的那个客户，大家都知道他超级爱发牢骚，大家得小心点！
The customer that just walked in. is known to be a complainer, so watch out!
刚刚走进来的那个客户，大家都知道他超级爱发牢骚，大家得小心点！
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