On the basis of the operation process of TPL customer service, this paper brings out the customer service strategy system based on the TPL in the railway freight enterprise.
论文从TPL企业客户服务的运作过程出发，提出了基于TPL的铁路货运企业客户服务策略体系。
On the basis of the operation process of TPL customer service, this paper brings out the customer service strategy system based on the TPL in the railway freight enterprise.
论文从TPL企业客户服务的运作过程出发，提出了基于TPL的铁路货运企业客户服务策略体系。
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