The invention provides a call transfer method and a device in a multi-call central system and relates to the field of communication, aiming to address inaccurate call transfer in the prior art.
本发明提供一种呼叫中心系统中呼叫转接的方法和装置，涉及通信领域；为解决现有技术中呼叫转接不准确的问题而发明。
The invention provides a call transfer method and a device in a multi-call central system and relates to the field of communication, aiming to address inaccurate call transfer in the prior art.
本发明提供一种呼叫中心系统中呼叫转接的方法和装置，涉及通信领域；为解决现有技术中呼叫转接不准确的问题而发明。
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