The key people factors include personal attributes of the change agent, user ownership and positive user attitudes.
关键的人文因素包括：系统引进者的个人素质、系统使用者对技术的认同和态度；
The key people factors include personal attributes of the change agent, user ownership and positive user attitudes.
关键的人文因素包括：系统引进者的个人素质、系统使用者对技术的认同和态度；
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