This paper shows the necessity for CATV network enterprises to construct call center and introduction about key technology of call center.
提出有线网络公司建立呼叫中心的必要性，介绍呼叫中心的关键技术。
This paper shows the necessity for CATV network enterprises to construct call center and introduction about key technology of call center.
提出有线网络公司建立呼叫中心的必要性，介绍呼叫中心的关键技术。
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