本文的研究主题是高档商务饭店顾客抱怨处理公平性与顾客行为意向的关系。

This thesis is about the relationship between justice of complaint-handling and customer behavioral intentions.

youdao

本文的研究主题是高档商务饭店顾客抱怨处理公平性与顾客行为意向的关系。

This thesis is about the relationship between justice of complaint-handling and customer behavioral intentions.

youdao