对图书馆服务质量评价模型的现状分析发现，现有的评价模型几乎没有考虑技术质量部分。
Based on the present situation analysis of library service quality evaluation model, we found these models are all without considering the technical quality.
结果：根据国内零售连锁药店的实际状况，提出了影响零售连锁药店服务质量的24项指标，并建立了零售连锁药店服务质量评价模型。
RESULTS:Based on the practical condition of domestic retail chain pharmacy, 24influencing indexes of which were presented and a service quality evaluation model was established.
分析了进行维修服务质量评价的重要性，建立了维修服务质量评价的层次结构，提出分析模型和计算方法，并给出了一个具体实例。
The importance of evaluation of maintenance service quality was pointed out and its hierarchy structure was constructed. Analysis model and calculation method were put forward with a specific example.
本文以灰色模糊理论为基础，建立数学模型，结合SERVQUAL评价指标，得出一种新的服务质量评价方法。
This article based on the grey fuzzy theory, builds mathematic model, combines SERVAUAL evaluation index and educes a new method to evaluate the service quality.
公路服务用户满意度模型是评价公路服务质量、提高公路服务水平的重要工具。
Customer satisfaction model of highway service is a very important tool to evaluate and improve service quality of highway sector.
本文运用SERVQUAL模型，并根据SERVQUAL模型在各个服务领域的广泛应用，构建了会展业服务质量评价体系。
This article establishes the evaluation system of the service quality of the exhibition industry based upon SERVQUAL Model and its general application in various service fields.
结合我国铁路客运实际情况，以SERVQUAL评价模型为基础，构建出铁路客运服务质量评价体系。
Based on SERVQUAL evaluation model, a service quality evaluation system of China's railway transport is constructed.
实例表明，多维多层工程服务质量模型及模糊层次综合评判方法在工程咨询服务质量评价中行之有效。
The result shows the model and method are effective and feasible in the evaluation of the engineering cost consultation service quality.
并进一步运用模糊综合评价方法探讨该模型在工程咨询服务质量评价中的实际应用。
The paper further studies the application of the fuzzy comprehensive evaluation in the three engineering cost consulting enterprises based on the model.
并进一步运用模糊综合评价方法探讨该模型在工程咨询服务质量评价中的实际应用。
The paper further studies the application of the fuzzy comprehensive evaluation in the three engineering cost consulting enterprises based on the model.
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