协助宾客服务经理监管前台日常工作。
Assist the Guest Service Manager to monitor all aspects of daily operation.
指导、监督和协调宾客服务中心的活动。
Directs, supervises and coordinates the activities in Guest Service Center.
如您需要更多信息,请致宾客服务中心。
For more information, please contact our Guest Services Center.
为宾客服务是我们的荣幸。
拥有1年宾客服务或电话总机的工作经验。
1 year experience in customer service or switchboard operator.
协助宾客服务欢迎,安排房间和欢送重要贵宾。
Assists guest Relations in greeting, rooming, and sending off VIP guests.
对前台和宾客服务中心工作人员进行监督和指导。
Supervises and directs Reception and Guest Service Canter personnel.
与宾客服务经理紧密合作以确保前厅部的运作流畅。
Work closely with the Guest Service Manager to ensure daily operations in Front Office are run smoothly.
协助宾客服务经理完成前厅部日常运作,并向客人提供服务。
Assist the duty manager in the daily operation of front office department, providing service to the guests.
机场代表将打电话给酒店,告知宾客服务经理该出租车车牌号码。
The Airport Representative will then call the hotel and advice Guest Service Manager of the taxi No.
调查关于宾客服务中心及话务员和技术人员的投诉并采取相应措施。
Investigates complaints regarding the Guest service Center services and Operators and technicians, takes appropriate actions.
将客房部的房态报告与前厅部的比较,一旦有任何差异通知宾客服务经理。
Reconciles room status report of Housekeeping with that of Front Office, advises guest service manager of any discrepancy.
直接向前厅部经理汇报并就所有与宾客服务及酒店运作相关的问题进行沟通。
Reports directly to and communicates with the Front Office Manager on all pertinent matters affecting guest service and hotel operations.
个月宾客服务部工作经验,或与此相当的教育和相关工作经验结合的背景。
6 months experience inguest service or customer service, or an equivalent combination of educationand experience.
监督管理,观察评估宾客服务中心员工和培训员工,如有需要能代替员工上班。
Supervise, observe, evaluate, train the Guest Service Agents. Fill in as an attendant as needed.
采取必要行动,及时有效的处理顾客的不满,适当的时候告知宾客服务经理。
Handles complaints promptly and efficiently, taking the necessary action, and informing the GuestService Manager for follow up, where appropriate.
采取必要行动,及时有效的处理顾客的不满,适当的时候告知其他宾客服务经理。
Handles complaints promptly and efficiently, taking the necessary action, and informing other Guest Service Managers for follow up, where appropriate.
拥有6个月宾客服务部工作经验,或与此相当的教育和相关工作经验结合的背景。
6 months experience in guest service or customer service, or an equivalent combination of education and experience.
客人若需要客房服务,并通过宾客服务中心传达时:楼层服务员要在5分钟内到达客人房间。
For Housekeeping service requested through the guest service Operator: the Housekeeping Attendant should deliver it to the guest within 5 minutes.
管理酒店的餐饮运营,确保打造的餐饮品质和宾客服务质量标准,以及部门的收入和利润目标。
Manage the food and beverage operations of the hotel to ensure the achievement of established food and beverage quality and guest service quality standards and departmental revenue and profit goals.
你能够参加怎样的培训课程,从而能够给你最大的影响力,改善你所在酒店的宾客服务/OSAT?
What training classes can you attend that will be most impactful to improving your hotel's guest services/OSAT?
主管贴身管家部和客房部的各项事务,确保达成既设质量和宾客服务标准,实现部门营收于利润目标。
Direct the activities of the Butler and Housekeeping Departments to ensure the achievement of established quality and guest service standards and departmental revenue and profit goals.
拥有2年酒店宾客服务工作经验,包括6个月管理经验,或与此相当的教育和相关工作经验结合的背景。
2 years experience in concierge or related discipline with 6 months in a supervisory capacity, or an equivalent combination of education and experience.
以良好的车况,优秀的驾驶技术,合理的价格,一流的服务为每一位宾客服务,也希望在服务中让您享受快乐。
Take the good vehicle condition, the outstanding road sense, the reasonable price, the first-class service serves as each guest, also hopes in the service to let you enjoy joyfully.
确保提供最高品质的对客服务,达到产品标准,执行常规的宾客反馈及评估。
To ensure customer service is of the highest possible standard; that product standards are achieved, and that regular guest feedback is conducted and evaluated.
确保提供最高品质的对客服务,达到产品标准,执行常规的宾客反馈及评估。
To ensure customer service is of the highest possible standard; that product standards are achieved, and that regular guest feedback is conducted and evaluated.
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