本文对企业行为系统的内容从总体框架上进行了构建，并选取学习园地模块和客户关系管理模块进行了重点论述。
The content of enterprise behavior system is constructed as a whole. At the same time, the learning scope module and the customs relationship management module are discussed.
分析了银行客户关系管理的实际需求，完成了客户统一视图的建立，实现了客户维护管理的模块和客户统计报表的模块。
The thesis analyzes the requirements of CRM , designs the view of customers and implements the modules of customer management and reports.
分析了银行客户关系管理的实际需求，完成了客户统一视图的建立，实现了客户维护管理的模块和客户统计报表的模块。
The thesis analyzes the requirements of CRM , designs the view of customers and implements the modules of customer management and reports.
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