"You had bus operators, track workers, signal maintainers reading the newspaper today with a better grasp of what the MTA was going to do with the negotiation than the negotiating committee of the union and the leadership of the union, " he said.
It is for this reason that The Signal and the Noise is essential reading in the era of Big Data that touches every business, every sports event, and every policymaker.
The third tip to reading body language like a pro is to notice the first signal, but wait for confirming cues before assigning meaning to what you see.