They were also less satisfied with the service they received.
For example, while 65% of employee advocates are satisfied with the service they receive from the IT department, just 27% of employees not fully advocating for the company share a similar opinion .
FORBES: Engaged Employees Expect IT Leaders to Understand Their Needs
CTIA's statistics department has been busy culling numbers about everything from the number of handsets and mobile devices currently available in the U.S. (630) to the percentage of wireless users who say they're satisfied with their service (69%).
However, Larry Adams, president of Mail Handlers Local 300, said he was satisfied with the Postal Service's plan to test only some workers, saying testing would become moot after workers start taking Cipro.
CNN: Postal Service to offer Cipro to Manhattan postal workers
Though survey evidence shows that the British are less satisfied with their health service than other nations are with theirs, and want more money spent on it, come election time they vote with their wallets and choose governments that promise not to put taxes up.
But the Fire Service said it was satisfied there wasn't a conflict of interest.
But he also warns that SpotCloud is not for those with long-term computing needs that must be satisfied with a guaranteed level of service.
ECONOMIST: A new spot market makes cloud computing a commodity
They give companies credit for improvements in wait time for service (33% satisfied compared to 27% in 2010), the ability to resolve issues without speaking with an agent (38% versus 33%) and speaking with just one agent to resolve an issue (39% versus 32%).
FORBES: How Service Providers Must Grapple With Consumers' Itch To Switch
Two out of three consumers switched providers during 2011 as a result of poor customer service, even though they were more satisfied with those companies than in the year before.
FORBES: How Service Providers Must Grapple With Consumers' Itch To Switch
They can take the step if they are not satisfied the changes are in the interests of the health service.
Sherwin has satisfied a throng of professional painters (60% of store customers) with service that puts college graduates at the tinting machines.
Not satisfied with these results, the green lobby has prompted the National Marine Fisheries Service to further cut water supplies, in part to improve the conditions for whales and other species out in the ocean.
Highly-satisfied customers are a secret marketing weapon for companies, whether they are retailers, manufacturers or in the service industry.
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