Excluding the European operations, the outdoor billboard segment's revenue fell, which CBS blamed on the non-renewal of a contract in Toronto.

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There food service led to child care and later to uniforms, and the latest 15-year contract renewal will see the unveiling of a new-look dining hall in 2004.

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The X Factor was a smash (10.2 million viewers for the finale), and when Cowell approached Fox in 2005 for renewal of his Idol contract, he threatened to sell X Factor to a competing network.

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Al-Askari said there is a general mood of displeasure within the Iraqi government because of the contract renewal.

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Additionally, we send a batch of cookies to all of our clients every June and December regardless if we are negotiating a contract renewal.

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Following each contract renewal, I personally hand write a thank you card to every member of the company who works directly with the business.

FORBES: Customer Service 101: Thank You Cards and Doughnuts