Phone customers are going beyond just text messaging and now want to watch YouTube.
Eighty-six percent of SK Telecom's mobile-phone customers have wireless Internet capability on their handsets.
Among traditional mobile phone customers, overall satisfaction has remained virtually unchanged during the past two years.
ENGADGET: J.D. Power: average smartphone satisfaction is up, fights are fierce for second place
First, there's the wireless Internet access with Telecom Italia, which has 3 million mobile phone customers in Brazil.
China cell phone customers have turned to Samsung, HTC and Lenovo phones instead.
In less than a year Three's four million contract mobile phone customers have more than doubled their monthly data use.
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Of Vodafone's 391 million mobile phone customers globally, more than 146 million are in India, but that hasn't translated into huge profits.
Mobile phone customers have complained about service not being resumed in parts of Southampton after a peregrine falcon nested by a faulty transmitter.
The question is of those roughly 40 million Android and Windows Phone customers, how many could Apple win over with an iPhone 5x?
The 2013 U.S. Wireless Smartphone Satisfaction Study--Volume 1 and the 2013 U.S. Wireless Traditional Mobile Phone Satisfaction Study--Volume 1 are based on experiences evaluated by 9, 767 smartphone customers and 6, 759 traditional mobile phone customers.
ENGADGET: J.D. Power: average smartphone satisfaction is up, fights are fierce for second place
"Satisfaction remains relatively unchanged among traditional mobile phone customers, likely as a result of heightened awareness of advanced services available on smartphones and the lack on new device offerings with upgraded feature sets, " said Parsons.
ENGADGET: J.D. Power: average smartphone satisfaction is up, fights are fierce for second place
Sprint (S) could suffer collateral damage as Verizon Wireless ( VZ, VOD) starts selling the Apple (AAPL) iPhone, heightening the already intense competition for an increasingly scarce supply of new mobile phone customers.
They answer the phone to customers in Britain calling about car insurance or cable TV.
Zappos employees are actively encouraged to spend hours on the phone with customers, discussing anything from shoe size to family troubles (the record time for one call is just under six hours).
The committee also heard that takeaway restaurants in Wales will not be obliged to display their rating on their menus due to the costs involved, but a verbal rating will have to be given over the phone if customers ask for it.
Customers have been attracted to VoIP service because it is cheaper than traditional phone calls, and customers can retain the same phone number regardless of where they live.
Similar to pre-paid phone service, customers pay up front before they receive the service.
Retailer Phones 4U likewise has reduce the price of the phone for Vodafone customers, he adds.
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We believe that business adoption of Google Apps can help sales of the Nexus One phone to business customers.
Morehart said that he does not expect anything to occur during the date rollover other than precautionary phone calls from customers.
Phone and internet customers may soon be allowed to escape their fixed contracts, without penalty, if the price is put up mid-contract.
In the aftermath of the breach, the company decided to simply not accept phone calls from customers for an entire week, a brand-threatening decision whatever eventually happens.
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Mobile-phone companies could become the credit companies of the future by offering customers the ability to pay for goods on the Internet while putting the charge on the customers' phone bills.
The proposal will include requirements that mobile phone companies alert customers if they are about to rack up abnormal fees, such as those charged for sending too many text messages or downloading too much data.
Joseph Kvedar of Partners Telemedicine, who is also a professor at the Harvard Medical School, suggests that insurance companies might, for example, offer free phone minutes to customers who go for a walk every day.
"We will give a more specialised phone service for customers whose affairs can be resolved over the telephone, and face-to-face help to those who need it, visiting them at a place convenient to them, saving them both travel and time, " said Lin Homer, HMRC chief executive.
Even simply using a cellphone was banned at the concert thrown by phone-maker Samsung, though promoters worked the crowd beforehand, offering customers fresh phone batteries or device test-drives.
Mobile phone providers, which thought they had customers locked in because they owned the phone number, suddenly found that was no longer true.
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T-Mobile, using a Nokia phone, is allowing customers to hop between Wi-Fi and cellular.
O2 is making customers' mobile phone numbers truly mobile with the launch of TU Go, a new service that is open to Pay Monthly customers.
ENGADGET: O2's TU Go software spreads your phone number across multiple devices
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