We are committed to the highest levels of customer satisfaction and quality in everything we do.
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He sent me copies of customer satisfaction surveys that rank the courses highly.
Even in terms of customer satisfaction the iPad seems to be doing better.
We have an enormous number of choices, less tolerance, more self-interest, and a dramatically different definition of customer satisfaction and loyalty.
With a rating of 63, LinkedIn, another popular network, barely scored higher than Facebook in terms of customer satisfaction in Tuesday's report.
Though maximizing shareholder returns isn't a bad goal in itself, focusing on that at the expense of customer satisfaction, employee well-being or environmental considerations can be dangerous.
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In surveys of customer satisfaction, "EMC has the highest ratings we've ever seen--in any customer survey, for any company, ever, " says Carl Howe, a researcher at Forrester Research.
She gave Robert Meyers , then chief financial officer, 30 days to work up a plan on how to improve service--then made him head of customer satisfaction to execute it.
Without question, HR has learned during the past decade that employee engagement is a key source of competitive advantage, driving high levels of customer satisfaction, knowledge sharing, business agility and bottom line profitability.
Nonrefundable airline tickets, pre-payment requirements to ensure hotel reservations and similar policies are all aimed at creating an obligation to pay regardless of customer satisfaction or whether the product was actually used by the customer.
Our goal is to embody the warmth of traditional hospitality Hawaii is known for in our service, as these kinds of interactions form the basis of our service and have everything to do with our high level of customer satisfaction.
"Due to the rapid growth of tourists from China, we needed to ensure the high level of customer satisfaction and have a strategy, " says Izabela Hamilton, a spokesperson at the Burj Al Arab Hotel, which employs 200 butlers -- none of them British.
The ones that do will reap the rewards of increased customer satisfaction and a better bottom line.
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Passenger Focus found a large difference in levels of overall customer satisfaction depending on the area in which people travel.
The improvements in the ACSI survey come as Sprint has seen nine consecutive quarters of improved customer satisfaction and first call resolution.
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The insight that these tools provide can help a CMO accurately predict which product an e-com shopper will buy based on their past page views, quantify the financial value of an online tool, or quantify the value of increasing customer satisfaction by a point.
More than half of train companies have a customer satisfaction score of 50% or lower, a survey by the consumer group Which? has found.
Verizon's FiOS is literally at the top of its industry in customer satisfaction and it isn't just the fiber running to the outside of its customer's houses that makes it so great -- although no one is saying FiOS is perfect -- it is the total package including how FiOS doesn't mark any content as Copy Once or marry CableCARDs to 3rd party hardware.
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For the ninth consecutive study, Apple ranks highest among manufacturers of smartphones in customer satisfaction.
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Over the course of one year customer satisfaction jumped from 62% to 92%.
One way to measure the relative level of customer dis-satisfaction is to compare the rate at which the two firms freeze accounts.
FoxNews.com is tops with consumers of Internet news and information, according to the latest update of the American Customer Satisfaction Index (ACSI) released today.
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The latest results of the American Customer Satisfaction Index for retail and e-commerce show Amazon with a solid lead in customer satisfaction in both Internet retailing and across the entire department, discount and specialty retailer chain categories.
New research shows that 85% of companies understand that customer satisfaction - the way consumers are treated - is just as important as the price and quality of the products they sell.
One company spoke about measuring the rebuilding of trust among each stakeholder group via the Reputation Institute and another spoke of obtaining metrics on customer satisfaction.
Chrysler has since spent hundreds of millions of dollars on customer-satisfaction surveys and campaigns, including repeated mailings to address persistent complaints, even ones that aren't considered safety issues or defects.
If that wasn't bad enough, AOL yesterday received a black eye when the University of Michigan released an annual study finding that AOL scored the lowest in the category of Web portals for customer satisfaction.
Tying all of these together, as both the Gartner report and the foundational concepts of Matrix Commerce illustrate, deliver gains not just in customer satisfaction but the ability of any company to stay in step with customers over the long-term.
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All of these are keys to customer satisfaction, and they all rely on content strategy.
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He added that, starting this year, branch managers will be compensated in part on anonymous customer satisfaction ratings of the brokers.
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