The book's strength is in its mix of stories and perspectives, which ably convey the murky process by which orchestras and conductors build a bond of mutual trust.

ECONOMIST: Conjurors

America even has a murky security-review process which has been used to chase away Chinese energy and telecoms investors.

ECONOMIST: State-owned enterprises

Indeed, given the murky gender politics that Labour's candidate-selection process is liable to throw up, Mr Dewar may find that his choice of site for the new parliament is more laden with historical allusion than he imagined.

ECONOMIST: Scottish politics

Once the person has hung up the phone, the process that happens after that, if it mirrors most companies, is pretty murky.

FORBES: "Listening but Not Really Hearing You"