Brian Mosher, the company's national sales director, was recorded telling colleagues that he had engaged in cutting rebates since Pilot's nearest competitor filed for bankruptcy in 2008.
Even though only a handful of candidates campaigned in the state - Romney, Fred Thompson, Ron Paul and Duncan Hunter - Mosher says the attention they got from the candidates was unprecedented.
For those who asked for those details, Mosher said he and a colleague would "have to go through this gyration" to redo the figures to match the decreased rebate paid to the customer.