Without fancy support ticketing software or dedicated customer service reps, the Vizify teammates bootstrapped their way to support success by keeping calm, losing a whole lot of sleep, and staying on top of the their inboxes.

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But it was only through continuous dialogue -- at the dinner table with friends who could advise us, and using calm voices in the bedroom with one another, and keeping an open mind on the couch at the therapist's office -- that we were able to find a way to make our familial cultures meet in the middle at our mutual American one.

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