Hardly, he retorts: a decade ago, Unilever had a huge computer network for sharing internal information.

ECONOMIST: Branded goods (1)

Among the many things that surprised Michael Jordan when he arrived at troubled tech giant EDS last year was a deep and puzzling irony: EDS invented the business of outsourcing, overhauling other firms' computer systems and running them far more efficiently, yet its own internal network was a haphazard and disjointed mess.

FORBES: First, Heal Thyself