"Microsoft and the tech industry have changed dramatically since Joachim retired 11 years ago, " said Microsoft communications chief Frank Shaw.
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"The potential for brand damage is really high, "says Frank Shaw, executive vice president at Microsoft's main public relations firm, Waggener Edstrom.
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Frank Shaw from the Solihull and Leamington Rail Users Association said the plans would make "a huge difference to this area".
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If Brad Smith disclosed this email to him then he did so for Frank Shaw to exploit in his official capacity for public communications.
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There is no legitimate reason for Frank Shaw to even have access to this discussion, let alone leave to post it on Twitter for the world to see.
Frank Shaw, chairman of Solihull and Leamington Rail Users Association, said it had been one of the worst downpours he had seen for a long time, and thought safety measures being taken on the railways were sensible.
BBC: Coventry & Warwickshire
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