In America, according to Forrester, a research company, long-haul travellers spend 58% more than domestic leisure travellers, but are more than twice as likely to use an offline agent to book their trip.

ECONOMIST: The travel industry

If Amazon does participate, says Forrester research analyst James Staten, the company will likely use its heft in the cloud computing industry to assert control over the standard and shape it to Amazon's current services.

FORBES: Bridging The Clouds

"Companies in industries from consumer electronics to financial services tell us they're no longer sure Facebook is the best place to dedicate their social marketing budget a shocking fact given the site's dominance among users, " said Nate Elliott, an analyst at market research firm Forrester, in a company blog post on Monday.

WSJ: GM Says Facebook Ads Don't Pay Off

The sales process is one of the key drivers of any company and according to Forrester Research, 47% of CRM systems actually fail in contributing to the success of the sales process.

FORBES: Beyond LinkedIn: Putting Relationships To Work With Datahug

Analysts at International Data Corp. (IDC), a sister company to Computerworld, and Forrester Research Inc. predicted that most users would move to NT 4.0.

CNN: Some see ploy in Microsoft NT rename

In surveys of customer satisfaction, "EMC has the highest ratings we've ever seen--in any customer survey, for any company, ever, " says Carl Howe, a researcher at Forrester Research.

FORBES: Boom