The report is the seventh that Ofcom has produced and it logs complaints about broadband, fixed telephone services, Pay TV and pay monthly mobile services.
Most are embracing the technology and will therefore gain some revenue from it but the fact that the prices for VoIP are much lower means it will not be a cash cow in the same way as fixed telephone services have been in the past.
An Australian engineer has fixed its telephone system, which collapsed in early January.
However the report said that increased competition had brought down the cost of fixed line telephone costs while lower servicing charges and tyre costs had reduced the cost of car upkeep.
Fixed-line telephone services in most developing countries are provided by awful state-owned monopolies.
Siemens has set aside 300m euros to pay for the redundancies which will come in its fixed-line telephone unit.
Fewer than one in 250 people have access to a fixed-line telephone.
The Paris-based group has 34 million fixed-line telephone subscribers in France.
And polling, done by fixed-line telephone, under-represents young people.
The new measures now formally require anyone signing agreements to access the internet, fixed-line telephone and mobile devices to provide network service operators with "genuine identification information", known as real-name registration, Xinhua reports.
In its last results, Virgin said it had three million users of its television services, 3.4 million broadband customers, 4.5 million subscribers to its mobile phone service and 4.1 million fixed-line telephone customers.
Party lawmaker Sin Chung-kai asked Tung last week to explain why he had moved to open the television market, but not the fixed-line telephone sector, now limited to four operators, including one owned by tycoon Li.
Satellite telephones should also be useful in shipping and aviation, as well as in less-developed countries that lack either modern fixed-wire or wireless telephone infrastructures.
Another selling point is the absence of the red tape usually involved in plugging in to Italy's telephone system, whether fixed or cellular.
Telephone services, both fixed line and wireless, have also been damaged.
This partly reflects the emergence of long-distance telephone plans that no longer charged per minute but rather used a fixed fee.
In fixed-line telecoms, for example, the report shows how the state-owned Telephone Organisation of Thailand and Communications Authority of Thailand have exploited their double role as regulators and operators to the detriment of competition.
The office is also in charge of the White House Communications Agency, which handles all presidential telephone, radio, and digital communications, as well as airlift operations through both fixed-wing and helicopter aircraft.
Ostergaard demonstrated how a user can dial a telephone number from the keypad of a Palm and connect a cordless headset to a regular fixed-line desk phone.
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