They also have the burden of fixing help tickets and new system enhancements in a timely fashion and any system mistakes they make can cause every link in the chain to fail, so they too have a huge burden that has to be done correctly or the entire business is hurt by it.
The problem with many of the studies that supposedly establish a link between neonicotinoids and bee deaths is that they fail to simulate the exposure levels bees are likely to encounter in the wild.