Techniques to keeping the build cost down, reducing the time from factoryto the shop floor (and on tocustomer) and working with suppliers to support the development of new technology in exchange for long term exclusives on the results, they have all played their part.
At the factory in eastern Asia, employees from Expeditors and the customer inspected the pallets to ensure they were strapped and shrink-wrapped thoroughly.
Sometimes manufacturers don't learn of a quality issue until after a customer goes to the dealer with a complaint and the dealer ships the faulty part back to the factory.