Make no mistake: If you have customers, you have a customer experience ecosystem.
FORBES: You Are In The Customer Experience Business, Whether You Know It Or Not
If you want to fix your customer experience problems, you need to understand and take control of your customer experience ecosystem.
FORBES: You Are In The Customer Experience Business, Whether You Know It Or Not
Two of the most important factors behind smartphone software success are browser experience and the apps ecosystem.
FORBES: Apple iOS Still The Class Of Smartphone Operating Systems
The Spectrum 2 by LG creates a unique wireless experience thanks to an ecosystem of features and accessories, allowing customers to avoid cables.
ENGADGET: LG Spectrum 2 made official for Verizon, brings Optimus LTE II to the US for $100
"We think the ability to have a wire-free charging experience with a broad ecosystem of devices like keyboards, mice, storage devices, cameras and smartphones will be realized in the near future, " said Gary Huang, director of PC Growth and Innovation at Intel (NASDAQ: INTC).
Experience with other fisheries has shown that ecosystem dynamics can change when a top predator is completely removed.
The Alliance forms a cooperation that aims at enhancing the Smart TV experience by creating a non-proprietary ecosystem for application developers to create attractive, platform-independent services.
ENGADGET: LG and Philips / TP Vision announce Smart TV Alliance for cross platform TV apps
Tablets deliver a richer experience around content consumption, thanks to the ecosystem they support.
FORBES: Apple To Dominate Tablet Market Through 2015, Google Takes Smartphones
Coincidentally, investors such as Khosla have the most comfort (and demonstrated success) in identifying promising technology entrepreneurs, but have appreciably less experience navigating the complexities of our existing healthcare ecosystem.
FORBES: Why I Disagree With Vinod Khosla About Digital Health -- And Hope He Succeeds Brilliantly
Chrome OS delivers that ecosystem in a pure form, providing the best possible experience.
From its introduction, Ford has been building an ecosystem of available SYNC apps, continuously improving the consumer experience.
ENGADGET: Ford's Sync AppLink bringing in-car voice control to Android, BlackBerry apps
Rather than a social ecosystem, it is quite literally an egosystem where the entire experience revolves around you.
While the agency model has given CMOs extensive experience in working with external partners, a much broader, more complex ecosystem is now required that demands much more than a basic client-vendor relationship.
Afterward, I glided back to the women's spa area and spent time rotating between the sauna, steam room, "Ice Fountains" and "Experience Showers" with both warm and cool mists--sort of an ecosystem sampler.
Just as search defined the online experience of the past two decades, sharing is poised to upend the online ecosystem in a whole new, and more social, way, introducing untold value to Web publishers and online advertisers alike.
Replacing a PC completely with a tablet involves abandoning the Windows ecosystem entirely, and jumping through hoops to find equivalent apps and devices to mirror the PC experience.
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