Another glitch cropped up with a payment processing error that an Amex supervisor acknowledged wasn't my fault.

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The error was revealed by a radar data processing system before the planes came into contact, said the report.

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In finance, standards can take years to define as working groups from banks, securities firms and depositories meet repeatedly to hash out what needs to be in a message and ways to make it machine-readable so the communication can be handled by computers with straight-through processing (STP) and not require any expensive, time-consuming and error-inducing human intervention.

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