This year Sears ranked 7th, or last place, in our Customer Loyalty Engagement Index.
We announced the results of our 17th annual Customer Loyalty Engagement Index (CLEI) this week.
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To obviate these problems Brand Keys fielded the 2012 Digital Platform Engagement Index (DPEI).
When it comes to smartphones, Blackberry used to rank high on our Customer Loyalty Engagement Index.
We stopped measuring them as a Retail Category in our annual Customer Loyalty Engagement Index last year.
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Amy Shea, EVP Global Director of Brand Development, will reveal findings from our 2012 Digital Platform Engagement Index.
That fact was confirmed by findings from the Brand Keys 17th annual 2013 Customer Loyalty Engagement Index (CLEI).
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The Brand Keys 2012 Customer Loyalty Engagement Index reveals that consumers choose laptop computers on the basis of anything but security.
No, most consumers have gone digital, and according to our Customer Loyalty Engagement Index expectations regarding digital cameras have increased dramatically.
Starbucks has not been climbing on our Customer Loyalty Engagement Index either.
According to the most recent Customer Loyalty Engagement Index, under Ms. Couric, CBS news ranked last among the evening news offerings we measure.
Nearly 95% of folks we polled in our Customer Loyalty Engagement Index indicated they had no intentions of cutting back on their vacations.
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The business of daily deals created dozens of clones, but is too new for us to have created a category in our Customer Loyalty Engagement Index to measure them.
Brand Keys has researched both categories extensively in our Customer Loyalty Engagement Index and found that what drives brand engagement and loyalty for snack food differs significantly from breakfast cereal breakfast.
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To answer these questions and more, we are debuting the Digital Platform Engagement Index the DPEI the first-ever addition to our annual Customer Loyalty Engagement Index, now in its 16th year.
At the risk of over-interpreting the figures, it is still fair to point out that the overall engagement index - the one highlighted at the top of the survey - has fallen sharply since 2010.
For example, Hyundai has risen to the top spot in the Brand Keys Customer Loyalty Engagement Index, heading all other automotive brands and placing sixth among a total of about 600 brands across 83 verticals.
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Customer Loyalty Engagement Index (CLEI) last week.
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OK, you can look at the other side of the usage ratio and say that 45% of photos and videos are still being shot with traditional cameras, and this year, in our Customer Loyalty Engagement Index, we did track digital camera brands.
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Our Customer Loyalty Engagement Index covers the automotive category and we have lots of attributes, benefits, and values (including options), so usually we can accurately predict what percent-contribution a change to a car can make to engagement, as we did years ago with the 4th door on the minivan.
As we are practiced brand researchers, we decided to take a look back at what we had written and published right here, on the Internet, about where success could be found in a variety of categories What we wrote was all based off Customer Loyalty Engagement Index insights, which we collect in January.
DigitalCoCO tracks engagement around 60, 000 hospitality terms online and publishes the results as the restaurant social media index (RSMI).
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