They've been bogged down by what author Geoffrey Moore calls "contextual" applications in business, such as e-mail, storage, back-up and CRM.
FORBES
E-mail services are not CRM databases.
FORBES: Is Constant Contact The Best E-Mail Marketing Service?
Most enterprise systems like ERP, CRM, HR system of records, and e-mail systems do not yet have collaboration features built-in.
FORBES: More On The McKinsey Study: Integrating Into Workflows May Pay Off The Most
There are countless CRM and automated sales solutions that track the efficiency of their services by letting you know when sent e-mails have been opened.
FORBES: My Software Isn't Creepy
应用推荐
模块上移
模块下移
不移动