Ms Dugdale said it was an "extraordinary" day which put "huge pressure" on resources.
Hospital Chief Executive Anna Dugdale said the two organisations would "knit together" plans to integrate better.
Scottish Labour's Kezia Dugdale called on the Scottish government to launch an independent, Scotland-wide public inquiry.
Ms Dugdale added that uncertainty remained and campaigners would worry this is a short-term reprieve.
"When you get your chance you've got to make sure you prepare right and take it, " added Dugdale.
Crewe manager Dario Gradi re-signed Dugdale in the summer following a trial, having released the 23-year-old former academy player in 2007.
Ms Dugdale said members of the public also had to play their part and ask themselves whether they really needed urgent treatment.
Cue the Tories' Annabel Goldie, who, along with Labour MSP Kez Dugdale, embarked on a chat show-like questioning of some of them.
During his three years away from Crewe, Dugdale played non-league football for a number of clubs including AFC Telford United, Southport and Barrow.
Norfolk and Norwich University Hospital chief executive Anna Dugdale said delays were being caused by patients not being taken "out of the back door".
"The key thing going forward is we both have big internal plans to ensure we are able to cope with increased emergency demand, " Ms Dugdale said.
Sandbags saved Toni Dugdale's property on Sherbourne Road in Hambleton on Monday but she fears with continued rain they will not protect it for much longer.
Veterinary surgeon David Dugdale, 41, from Freckenham in Suffolk: arrested for using threatening words and behaviour and charged with Section 4 of the Public Order Act.
Responding to a question from Labour MSP Kezia Dugdale at Holyrood, Mr Matheson said that, following a meeting, he asked his officials to explore additional financial support for Sands.
BBC: Mortonhall Crematorium: Sands given ?30,000 for families
Ms Dugdale said at the time that 46 beds in the general wards were occupied by patients who were medically fit to leave but were waiting for a care package - such as support from social services.
Earlier this week Kezia Dugdale, Labour's youth employment spokeswoman, said four out of 10 young people offered places last year had already been working for more than six months and she accused the government of letting young people down.
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