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Logic is about to prevail, thanks in part to pressure from proposed CRTC guidelines on customer rights.
ENGADGET
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Miyauchi likes to talk of things like shareholders' rights and customer satisfaction, concepts that normally concern Western managers much more than Japanese ones.
CNN: FLYING AGAINST THE OLD WAYS
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As companies track and monitor more of our online behaviors and buying preferences to provide personalized, targeted offers, they are beginning to walk a fine line between observations that give value to the customer and invading privacy rights.
FORBES: Mobile Devices: Facing The 'Privacy Vs. Benefit' Trade Off
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Also, once a lender becomes part of the network, LendingTree closely monitors customer complaints and diligently enforces borrower rights.
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RFID-based customer-loyalty card, Metro abandoned the scheme under pressure from privacy-rights groups.
ECONOMIST: Wireless technology
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Successive British governments have struggled at times to harmonise their concerns about human rights in Saudi Arabia with the fact that the Kingdom remains a key ally and a major customer for British weaponry, he adds.
BBC: Saudi paralysis sentencing 'grotesque' - UK
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Capellas did not, however, have an answer about how to safeguard individual privacy rights in a world where any company can predict what he or she might buy because they know the customer so well.
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