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S. Kyoritsu Securities, and he intends to take the same client-oriented approach: higher returns, more disclosure and greater customer participation.
CNN: LEADERS FOR THE MILLENNIUM
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How are you opening up your brand for customer dialogue, participation, and an active design role?
FORBES: Laser-Age Brand Curating
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Since implementing Microsoft Dynamics CRM, Hard Rock International reduced employee churn by 25% while notching a 22% increase in participation in its customer loyalty programs.
FORBES: Turning Customer Care Inside Out
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Why not anoint every customer as a beta tester for Windows 9, and incentivize their participation (and future purchase)?
FORBES: Microsoft's Marketing Malfeasance
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Chicago-based startup revolutionizes the way people go out at night by automatically tracking and revealing the number of people in a bar, the male-to-female ratio, and the average age of each customer, in real-time, with no need for user participation.
ENGADGET: SceneTap app analyzes pubs and clubs in real-time, probably won't score you a Jersey Shore cameo
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With the full program target of research and development funding committed under the Customer Co-Investment Program, ASML no longer plans to solicit the participation of additional customers.
ENGADGET: Acronym-loving Samsung joins Intel and TSMC, buys stake in ASML
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Failing to reward opt-in participation equates to lesser engagement, and ultimately less opportunity to influence customer and employee behaviors.
FORBES: Community Beyond Facebook: Making Every Brand Social