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The client thus keeps control of the customer experience and can brand and customize the scheduling offering.
CNN: Analysis: Brace yourself for the e-scheduling revolution
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As a smaller firm, Layered can customize and scale the resources it rents to every customer, Pozadzides says, whether it's a start-up search engine or a software-as-service sales and inventory company.
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"Nikon's new COOLPIX P7700 pushes the boundaries of traditional point-and-shoot cameras, offering stunning image quality and fast performance along with the freedom to customize every shot, " said Bo Kajiwara, Vice President of Marketing, Planning and Customer Experience, Nikon Inc.
ENGADGET: Nikon intros flagship Coolpix P7700 for prosumers, diminutive Coolpix S01 for fashionistas
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Focus on a customer-centric approach, and make sure you know who and where your customers are, how you can customize your product or service to suit them best, and how can you establish a continuous, multi-level conversation that benefits both your customers and your organization.
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Every customer who buys an iPhone 5 at an Apple retail store will be offered free Personal Setup service, helping them customize their iPhone 5 by setting up email, showing them new apps from the App Store and more, so they'll be up and running with their new iPhone before they leave the store.
ENGADGET: iPhone 5 pre-orders crack 2 million in first 24 hours Mobile