An officer broke a window to reach the child.

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Go to her house some night, and maybe you'll see her silhouette against the window as she walks the floor talking softly, soothing a child in her arms--Mother Hale of Harlem, and she, too, is an American hero.

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She came close enough to his open window for him to see that she was actually trembling, her lips groping like those of a child near tears.

NEWYORKER: Outage