It is an important step ensuring more caring and responsive customer service.

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It may lead to suggestions that the full extent of the failures of the health service in caring for Peter has been withheld from public view.

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In the National Health Service, the government has resisted the Old Labour approach of caring only about the volume of spending rather than its efficiency.

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Grouple is a social network which helps families share and organise caring for a relative with dementia, while Trading Times is an online service which helps carers find part-time work by matching them up with local businesses.

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The UK's National Health Service (NHS), which is hoping to slash the cost of caring for an ageing population, has tried to settle the question by backing the world's largest trial of telecare.

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The NHS already has very strict confidentiality rules, and our concern is not that these will be broken by the people caring for you, but that the legislation no longer exists to enable you to choose a service whereby your records remain anonymous and confidential.

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