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Among its proposals are an annual tourism summit bringing together government and industry, new computerised booking and information systems and a new grading scheme for all hotels.
ECONOMIST: Britain is not attracting as many tourists as it should
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The report, Great Expectations, says the key to good customer focus is happy staff and that changes such as easier appointment booking systems, clearer information about treatment and better bedside manner can make all the difference to patient experience.
BBC: Good bedside manner can improve patient satisfaction
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The U.S. has demanded access to foreign airlines' booking records in a bid to gather useful information to prevent acts such as the September 11, 2001 air attacks.
CNN: EU will give flight details to US
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The site recommends hotels via Booking.com and includes airport and rental car information, too, so you can truly hit the ground with a comprehensive itinerary.
BBC: Tools to plan your itinerary faster
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International standards could be implemented to improve the detail reported to customs agencies globally, to provide a full view of information that exists at the time of the booking and maintain this through delivery.
FORBES: Air Cargo Security: Time For The World To Take New Measures
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Accessibility will also be improved and information systems, ticket machines, waiting rooms, car parks and booking offices upgraded.
BBC: Gleneagles train station
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The filing elaborates on Apple's earlier filings, explaining how this digital assistant furthers the users' demands with additional requests for speech-based information -- hopefully resulting in that map location or a movie booking you were after.
ENGADGET: Apple files patent application for 'intelligent automated assistant,' sounds like Siri
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There will be the obvious booking fee revenue stream, of course, but in the process of offering consumers massively more information to guide travel decisions, Routehappy will also be building a completely unparalleled collection of consumer preference data.
FORBES: Empowerment and the Consumer Web: Why We Love Routehappy