Connecting to back-end systems to integrate existing enterprise data into the workflow becomes critical.
In the old model, software was created to smooth processes and increase efficiency for back-end systems.
It was no easy feat and required dealing with exceedingly complex back-end systems, as well as many handsets.
It does this by communicating between those programs and back-end systems.
Instead, their customer service agents spend most of their time bridging a digital divide between the consumer and those back-end systems only the agents can reach.
FORBES: The Future Of Customer Service: Lessons From Your Barber
In other words: if you want to get the most out of your mobile devices and apps, then you need to bolster, if not overhaul, your back-end systems.
Further, since 4G is an IP-based technology, back-end systems will be upgraded to IP-capable networks and this will provide opportunities for Cisco and other companies in the IP router and infrastructure business.
On the wired side, there is concern that bandwidth will not be able to keep up with demand since the companies that build the back-end systems have no real incentive to continue adding capacity.
If a city were to try to go it alone, it would have to make huge investments in back-end systems to provide all of these services, to run the fiber directly to the homes, and in-home devices.
FORBES: Bring On The Broadband With Private/Public Partnerships
Public safety is unified in its quest for this additional spectrum and as the network begins to take shape, it will be working with the commercial network operators to share some services, back-end systems, and other assets in order to maximize the network while minimizing its costs.
FORBES: D Block Decision May Prompt T-Mobile/Sprint Marriage
The distributed denial-of-service attack failed to crash those payment networks, but David says Anonymous did manage to poke around their back-end computer systems.
And that is why, in 2010, I saw all these IBMers with their iPhones and iPads, merrily computing away and interacting with IBM back-end products and systems.
FORBES: By Capturing Mobile Data, IBM's Clients Serve Their Customers Better
Some new cloud-based solutions act as payment processors, as well as offering back-end customer relations management systems and the ability to accept mobile payments in the growing Internet economy.
And herein lies the nagging doubt that many SAP customers, influencers and employees still have: Can SAP can fully transform its old-school ERP ways in order to un-tether back end systems and deal with critical mobility pain points like security and scalability?
FORBES: Connecting marketers to the Forbes audience. What is this?
Engineers and designers eagerly watch as we test out plush seat recliners, back massagers and high-end audio systems all of which seem taken straight from a multimillion-dollar mansion.
FORBES: With Trendsetting Technology, 2014 Mercedes-Benz S-Class Gets All Up In Bentley's Business
Dell is moving its back-end applications from Sun Solaris systems to Linux, which could be indicative of what other companies are doing to slash their fixed costs.
The other half worked on the back end, crunching computer code to build systems for order-processing, distribution and inventory flow and to integrate a new Web site tracking system with the existing ones.
"We've already moved 14 systems to Linux, " says Mott, referring to corporate back-end applications.
应用推荐