Allied with some training in communications and assertiveness skills, a real impact could be made.
BBC: Overcoming shyness (without a pill)
They said these could include interventions involving conflict management, relaxation, assertiveness and social skills training.
BBC: Stressed parents 'damage children'
As for Abramson, there were concerns about her assertiveness and whether it would stifle discussion and dissent, and about her presentation skills, including her voice.
NEWYORKER: Changing Times
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